Help Desk Representative - Healthcare - Remote Wisconsin

Gainwell Technologies LLC
99999, WI
Remote
Job Description
Gainwell is seeking a Help Desk Representative - Healthcare - Remote Wisconsin to provide consultancy on insurance and healthcare policies. The role involves handling claim adjudication, investigating disputes, advising trading partners, and ensuring compliance with regulations. The position offers growth opportunities within a collaborative environment focused on client delivery and employee development.

Requirements

  • 2–4 years of related work experience, including office administration
  • Strong organizational, time management, and self-motivation skills
  • Ability to follow written policies and procedures
  • Intermediate knowledge of operating systems
  • Excellent communication and customer service skills

Benefits

  • Video cameras during interviews
  • Full-time work schedule
  • 40-hour work week
  • Health benefits
  • Educational assistance
  • Leadership and technical development academies
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