Help Desk Specialist - Onsite in Annapolis, MD

Booker DiMaio, LLC

Annapolis, MD

Category Information Technology

Job Description

This on-site Help Desk Specialist role in Annapolis, MD requires technical support for ROW IT systems. Responsibilities include troubleshooting, system improvement, implementation, documentation, and collaboration with IT teams. The role focuses on highly analytical and detail-oriented individuals.

Requirements

Experience supporting hardware, software, and network systems.
Strong problem-solving and analytical skills.
Excellent communication and collaboration abilities.
Ability to create technical documentation and user guides.
Experience with system implementation and troubleshooting (preferred).

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