Help Desk Support Spec - 104503

Claratel Behavioral Health
Any Location, GA
Category Customer Service
Job Description
Seeking a dedicated and knowledgeable Helpdesk Support Specialist to join our IT team. The successful candidate will be responsible for providing technical assistance and support to end-users, diagnosing hardware and software issues, and ensuring the smooth operation of our IT infrastructure.

Requirements

  • Proven working experience in providing help desk support
  • Working knowledge of help desk software, databases, and remote control
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • BS degree in Information Technology, Computer Science, or equivalent

Benefits

  • Opportunities for professional development and growth
  • A collaborative and supportive work environment
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