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Help Desk Technician I (Part-Time)
Dr. Phillips Center
Orlando, FL
Category
Information Technology
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Job Description
Help Desk Technician I (Part-Time) responsible for providing technical support for desktop hardware and software, troubleshooting issues, and maintaining positive relationships with colleagues and guests.
Requirements
Actively pursuing a technical or associate’s degree in a related field
At least one year of technical support experience with CompTIA A+, Net+, or comparable certifications
2+ years utilizing MS Excel, MS PowerPoint, and SharePoint
Basic knowledge of IT systems and concepts
Skilled in diagnosing and resolving issues related to wireless network performance and connectivity
Experience with Windows/MacOS/Android/iOS troubleshooting
Familiarity with the Windows operating system and baseline level functions
Ability to multitask, prioritize workload, and stay organized in a fast-paced environment
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