Help Desk Technician I (Part-Time)

Dr. Phillips Center
Orlando, FL
Job Description
Help Desk Technician I (Part-Time) responsible for providing technical support for desktop hardware and software, troubleshooting issues, and maintaining positive relationships with colleagues and guests.

Requirements

  • Actively pursuing a technical or associate’s degree in a related field
  • At least one year of technical support experience with CompTIA A+, Net+, or comparable certifications
  • 2+ years utilizing MS Excel, MS PowerPoint, and SharePoint
  • Basic knowledge of IT systems and concepts
  • Skilled in diagnosing and resolving issues related to wireless network performance and connectivity
  • Experience with Windows/MacOS/Android/iOS troubleshooting
  • Familiarity with the Windows operating system and baseline level functions
  • Ability to multitask, prioritize workload, and stay organized in a fast-paced environment
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