Help Desk Technician

Oak Hills Church
San Antonio, TX
Job Description
Role Overview

This position contributes to the mission of Oak Hills Church (OHC) to be disciples who make disciples by guiding all people to follow Jesus moment by moment. The staff member is responsible for supporting staff by deploying and troubleshooting hardware, installing software, and guiding end users in configuring mobile devices.

What You Will Do

Provides Tier 1 user support to correct hardware and software technical problems (desktops, laptops, and network connectivity). Guides end users through migrating their mobile devices into our BYOD infrastructure. Troubleshoots and resolves hardware/software issues.

Why It Might Be a Fit

Must have a high school diploma or GED, two years of experience in a PC and MAC environment, and A+ certification (or must complete within 180 days of employment). Must also be able to work independently with limited supervision, troubleshoot and diagnose hardware and software problems, and communicate clearly and effectively.

Requirements

  • High School Diploma or General Education Development (GED)
  • Two (2) years of experience in a PC and MAC environment
  • A+ certification (or must complete within 180 days of employment)

Benefits

  • Competitive salary
  • Health insurance
  • Paid time off (vacation, sick leave, etc.)
  • Retirement plan
  • Opportunities for professional growth and development
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