Role OverviewUnder direct supervision responds to basic customer inquiries and requests.
What You Will Do
Answers telephones, records calls, processes customer requests, and uses help desk software.
Why It Might Be a Fit
Requires basic business and analytical problem solving skills, basic communication skills, and ability to follow directions.
Requirements
- High school diploma or G.E.D.
- Zero or more years of customer service or other telephone experience
- Experience working with organizational functions and personnel
- Experience working with fax machines, computer software, and telephone technology
- Experience working with and skilled in the use of help desk software
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