Role OverviewResponds to basic customer inquiries and requests under direct supervision.
What You Will Do
Answers telephones, processes customer requests, and records calls on account history records.
Why It Might Be a Fit
Requires experience working with customer service, organizational functions, and help desk software.
Requirements
- High school diploma or G.E.D.
- Zero or more years of customer service or other telephone experience
- Experience working with organizational functions and personnel
- Experience working with fax machines, computer software, and telephone technology
- Experience working with and skilled in the use of help desk software
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