Role OverviewUnder direct supervision responds to basic customer inquiries and requests.
What You Will Do
Answers telephones, responds to customer questions, and processes customer requests.
Why It Might Be a Fit
Requires basic business and analytical problem solving skills, basic communication skills, and ability to follow oral and written directions.
Requirements
- High school diploma or G.E.D.
- Zero or more years of customer service or other telephone experience
- Experience working with organizational functions and personnel
- Experience working with fax machines, computer software, and telephone technology
- Experience working with and skilled in the use of help desk software
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