Role OverviewAs a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance.
What You Will Do
A typical day will include customer sales & profit, providing excellent customer service, guiding customers through our fashion trends, stories & products in all areas of the store, and actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives.
Why It Might Be a Fit
You should be passionate about fashion and everything we create in-store, motivated by giving customers a great experience, communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
Requirements
- Excellent customer service
- Fashion and product knowledge
- Ability to effectively promote and sell our products to customers
- Willingness to engage and have conversations with customers to provide excellent service
- Ability to retain and share your service, fashion and store operations knowledge and skills with colleagues
Benefits
- Staff discount card
- H&M Incentive Program – HIP
- Comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off
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