H&M Sales Advisor - Lakeline Mall

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

What You Will Do

A typical day will include the following responsibilities: providing excellent customer service, engaging with customers to promote and sell our products, guiding customers through our fashion trends, stories & products in all areas of the store, and actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives.

Why It Might Be a Fit

You'll be passionate about fashion and everything we create in-store, motivated by giving customers a great experience, communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment.

Requirements

• Fashion & Trend Awareness: Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
• Team & Development: Retain and share your service, fashion and store operations knowledge and skills with colleagues.
• Retail Operations/ Visual & Commercial Execution: Complete full garment cycle from unpacking and refill to steaming and ensure good garment care.
• Support with commercial or operational actions to reach sales targets with store management team.

Benefits

• Staff discount card, usable on all our H&M Group brands in stores and online.
• H&M Incentive Program – HIP.
• Comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community.