H&M Sales Advisor - Mall of America

H&M Group
Any Location, MN
Category Customer Service
Job Description
Role Overview

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

What You Will Do

A typical day will include the following responsibilities: Customer Sales & Profit, Fashion & Trend Awareness, Team & Development, Retail Operations/ Visual & Commercial Execution.

Why It Might Be a Fit

You should be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment.

Requirements

  • Excellent customer service skills
  • Fashion and product knowledge
  • Ability to effectively promote and sell our products to customers
  • Willingness to engage and have conversations with customers to provide excellent service
  • Ability to effectively promote and sell our products to customers
  • Ability to work in a fast-paced environment
  • Ability to work in a team environment

Benefits

  • Staff discount card
  • H&M Incentive Program – HIP
  • Health insurance
  • Wellness and family support programs
  • Company match retirement plan
  • Paid leave programs
  • Paid time off
  • Community day to serve your local community
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