Role OverviewJoin Ambercare/Addus HomeCare to help older adults and individuals with disabilities live safely and independently at home. As a Service Coordinator, you will be responsible for scheduling and supervising in-home care workers and clients in a geographic area.
What You Will Do
Conduct in-home visits to monitor and report on quality of services, determine whether existing care plans are adequate, and create work schedules by entering schedules into the system. Provide alternate coverage to ensure client care plans are followed and client services are not interrupted.
Why It Might Be a Fit
This role requires excellent oral and written communication skills, strong interpersonal skills, and the ability to prioritize and handle high call volumes. You must be client-focused and customer service-driven, with proficiency in Microsoft Word, Excel, and Outlook.
Requirements
- 2-5 years caseload or management experience
- Technical savvy
- Microsoft applications experience
- Experience with Excel
- Experience with Teams
- Time management
- Critical thinking
- Multitasking
- Excellent oral and written communication skills
- Strong interpersonal skills
- Ability to prioritize and handle high call volumes
- Client-focused and customer service-driven
- Proficient in Microsoft Word, Excel, and Outlook
- Reliable transportation
- Valid driver's license
- Insurance for travel within the branch service area
Benefits
- Medical, Dental, and Vision Benefits
- Company matched 401K
- Continued Education
- Monthly Agency Bonus Potential
- PTO Plan
- Retirement Planning
- Life Insurance
- Employee discounts
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