Home Hardlines/Lead Clerk

Eloqua
Any Location, WA
Category Customer Service
Job Description
Role Overview

Create an outstanding customer experience through exceptional service, establish and maintain a safe and clean environment, and achieve sales and profit goals.

What You Will Do

Adhere to health and civil codes, answer customer questions, gain knowledge of products, and maintain inventory/stocking conditions.

Why It Might Be a Fit

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Requirements

  • Adhere to all local, state and federal health and civil codes.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Understand the store's layout and be able to locate products.
  • Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
  • Observe scheduled shift operating hours.
  • Demonstrate creative merchandising.
  • Condition all products in assigned sections according to company policy.
  • Understand and perform cashier functions.
  • Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
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