Home Health Intake Coordinator

Requirements

• Manage front office reception and maintain a professional environment
• Order and maintain inventory of office supplies, clinical forms, and administrative materials.
• Coordinate office cleaning services.
• Manage biohazard waste pickups in compliance with regulations.
• Coordinate shredding services for secure document destruction.
• Manage all postal needs including postage, certified mail, mailings, and package pickups.
• Maintain direct responsibility for management of the answering service contract, including oversight and performance monitoring.
• Receive and process referrals from hospitals, physicians, skilled nursing facilities, assisted living communities, and case managers.
• Verify patient demographics, insurance eligibility, and physician orders.
• Enter referral data accurately and timely into the EMR system.
• Coordinate with clinical leadership for review, acceptance, and scheduling of referrals.
• Schedule Start of Care visits in collaboration with nursing staff.
• Track referral sources and maintain detailed intake logs.
• Follow up on missing documentation and physician signatures.
• Ensure timely communication of referral status to referral partners.
• Ensure all intake documentation meets Medicare Conditions of Participation and regulatory standards.
• Maintain knowledge of payer guidelines and authorization requirements.
• Support audit readiness and accurate record-keeping.
• Maintain HIPAA compliance at all times.

Benefits

• 401(k)
• Dental insurance
• Paid time off
• Training & development
• Vision insurance