Role OverviewWe are seeking a dependable, organized, and compassionate Home Care Coordinator to support our growing home care operations in the Amsterdam, NY area and surrounding communities. The Home Care Coordinator serves as a key connection between our caregivers, patients/clients, families, and internal operations team.
What You Will Do
Coordinate caregiver schedules, maintain consistent communication, resolve day-to-day staffing issues, and help ensure that clients receive reliable, high-quality home care services.
Why It Might Be a Fit
The ideal candidate understands the fast-paced nature of home care, communicates well with caregivers and families, and is comfortable managing changing schedules and staffing needs.
Requirements
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- Previous experience in home care, healthcare staffing, scheduling, customer service, or coordination strongly preferred.
- Experience working with HHAs, PCAs, or home care clients is a plus.
- Strong organizational and time-management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong telephone, written, and interpersonal communication skills.
- Comfortable handling difficult conversations and resolving scheduling conflicts.
- Basic computer proficiency and ability to learn home care scheduling and EVV systems.
- Bilingual skills are a plus based on the needs of the local caregiver and client population.
Benefits
- Dependable home care services
- Reliable, high-quality home care services
- Opportunity to build relationships within the local caregiver community
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