Homecare Coordinator

Marquis Home Care
City of Amsterdam, NY
Job Description
Role Overview

We are seeking a dependable, organized, and compassionate Home Care Coordinator to support our growing home care operations in the Amsterdam, NY area and surrounding communities. The Home Care Coordinator serves as a key connection between our caregivers, patients/clients, families, and internal operations team.

What You Will Do

Coordinate caregiver schedules, maintain consistent communication, resolve day-to-day staffing issues, and help ensure that clients receive reliable, high-quality home care services.

Why It Might Be a Fit

The ideal candidate understands the fast-paced nature of home care, communicates well with caregivers and families, and is comfortable managing changing schedules and staffing needs.

Requirements

  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • Previous experience in home care, healthcare staffing, scheduling, customer service, or coordination strongly preferred.
  • Experience working with HHAs, PCAs, or home care clients is a plus.
  • Strong organizational and time-management skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong telephone, written, and interpersonal communication skills.
  • Comfortable handling difficult conversations and resolving scheduling conflicts.
  • Basic computer proficiency and ability to learn home care scheduling and EVV systems.
  • Bilingual skills are a plus based on the needs of the local caregiver and client population.

Benefits

  • Dependable home care services
  • Reliable, high-quality home care services
  • Opportunity to build relationships within the local caregiver community
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