Homeless Response Coordinator

The Homeless Response Team Member provides compassionate, client-centered outreach and support services to individuals experiencing homelessness. This role requires field-based work throughout the entire shift, building trusting relationships, addressing immediate needs, connecting clients to resources, and supporting harm reduction and mental health–informed interventions.

What You Will Do

Conduct street, encampment, and community-based outreach to individuals experiencing homelessness, build rapport and maintain respectful, nonjudgmental relationships with clients, provide trauma-informed, client-centered support focused on safety, stability, and self-determined goals, and connect clients to housing, medical, behavioral health, substance use, and social service resources.

Why It Might Be a Fit

This role requires experience working with unhoused or marginalized populations, mental health experience, including crisis response or support, outreach experience in community or field-based settings, and a demonstrated commitment to harm reduction principles. The ideal candidate will be compassionate, empathetic, and client-centered, with strong problem-solving and resource-navigation skills.

Requirements

• Experience working with unhoused or marginalized populations
• Mental health experience, including crisis response or support
• Outreach experience in community or field-based settings
• Demonstrated commitment to harm reduction principles
• Compassionate, empathetic, and client-centered approach
• Ability to multitask and prioritize in fast-paced environments
• Strong problem-solving and resource-navigation skills
• Basic computer skills for documentation and communication
• Current or ability to obtain: CPR certification, First Aid certification, Naloxone (Narcan) training

Benefits

• Bi-Weekly Paychecks
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Discounted MTS Transit Pass
• Earn up to 15 days of Paid Vacation annually
• 5 days of Paid Sick Time annually
• 401K Plan + Employer Match
• Employee Assistance Program