Hospitality Ambassador, Waikiki

Hermès
Honolulu, HI
Category Hospitality
Job Description
The Hospitality Ambassador is responsible for providing unparalleled hospitality by creating a welcoming environment from the front door to the sales floor. This position will report to the Operations Director and support the client experience and represent Hermès in all respects of their duties.

Requirements

  • Create an effortless luxury environment and exceeding expectations in all hospitality services
  • Greet and welcome clients as they enter and leave boutique location
  • Efficiently manage main floor traffic by greeting all clients, determining client needs, and escorting them to appropriate floor or sales associate
  • Provide bespoke and high touch hospitality service to clients in collaboration with the sales team
  • Assist guests and clients with obtaining taxi or car service and support clients into cars assisting with their shopping bags or purchases as necessary
  • Provide hospitable services, such as holding umbrellas during inclement weather
  • Alert to client service needs at all times to recognize any signs of potential danger and notify Asset Protection of any safety concerns
  • Demonstrate flexibility and adaptability to support the needs of the business and all operational duties as needed

Benefits

  • Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Relocation Assistance
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