Hospitality Attendant

Requirements

• Set up and arrange the breakfast buffet or serving area according to hotel standards.
• Ensure food items are stocked, fresh, and replenished as needed throughout breakfast service.
• Follow food safety guidelines and maintain proper food handling practices.
• Prepare coffee, tea, and other beverages as needed for guests.
• Ensure that all breakfast items are labeled correctly, including allergens and dietary options.
• Greet guests in a friendly and welcoming manner as they enter the breakfast area.
• Assist guests with their breakfast selections and offer to-go options if available.
• Ensure that all guest requests and concerns are addressed promptly and professionally.
• Answer any questions about the breakfast offerings and provide recommendations as needed.
• Clean and sanitize tables, chairs, and all breakfast area surfaces regularly.
• Remove empty plates and utensils from guest tables in a timely manner.
• Maintain cleanliness in the kitchen and dining area during service.
• Restock napkins, silverware, and condiments as required.
• Perform deep cleaning at the end of each breakfast service, ensuring the area is spotless.
• Monitor inventory levels of breakfast items and communicate with management about reordering supplies.
• Keep track of any expired or outdated food items and remove them from the buffet area.
• Maintain proper storage of food items and supplies according to hotel policies.
• Follow all health, safety, and sanitation protocols set by the hotel and local regulations.
• Ensure the breakfast area adheres to food safety standards (e.g., proper food temperature maintenance, cleanliness).
• Be aware of potential food allergies and sensitivities and provide appropriate accommodations.
• Work effectively with other hotel staff, including housekeeping, kitchen staff, and front desk.
• Attend team meetings and provide feedback on guest satisfaction.
• Assist with any other duties related to breakfast service as needed.