Hospitality Manager - Glorieta Adventure Camps

The Hospitality Manager is a full-time leadership position responsible for the presentation, cleanliness, comfort, and operational readiness of Glorieta's guest-facing facilities. This role is first and foremost a people-manager and team leader, charged with developing, supporting, and holding accountable a hospitality team that serves guests and advances Glorieta's mission.

What You Will Do

The Hospitality Manager provides strategic direction, operational oversight, and hands-on leadership for housekeeping, lodging operations, public spaces, meeting facilities, laundry operations, and guest amenities to ensure every guest environment is welcoming, functional, and distraction-free.

Why It Might Be a Fit

This role requires someone who enjoys developing people just as much as improving guest experiences. Candidates who prefer independent work over team leadership may find this role challenging.

Requirements

• High school diploma or GED
• 3+ years of leadership experience supervising employees in hospitality, lodging, housekeeping, guest services, conference centers, camps, resorts, or similar guest-focused operations
• Knowledge of housekeeping operations, cleaning standards, laundry operations, inventory management, and hospitality quality assurance
• Experience hiring, training, coaching, scheduling, developing, and evaluating employees
• Demonstrated experience leading housekeeping or lodging operations
• Strong organizational, communication, and problem-solving skills
• Ability to lead multiple priorities in a fast-paced guest environment
• Ability to build collaborative relationships across departments
• Proficiency with Microsoft Workplace, Google Drive, and Gmail
• Valid driver's license

Benefits

• Hourly pay plus housing and benefits
• Medical coverage through CHM, employer-funded HRA, and pharmacy benefit plan
• PTO - base amount of 20 days annually, sick leave, and volunteer time off
• Retirement - After 1 year of employment, employer contributes 4% NEC and up to 4% matched
• Camp program and retail discounts, including a free session of camp annually, friends and family lodging options and use of camp facilities for personal gatherings
• On-site meals for employee and family during the summer and special occasions