HOSPITALITY SERVICE REP

Caesars Entertainment
Waterloo, IA
Category Customer Service
Job Description
The Hospitality Services Representative is responsible for hotel check-ins, check-outs, answering telephones, making reservations, and checking coats and luggage in. Maintains constant awareness of hotel occupancy to sell rooms and assists guests with coat check and luggage handling.

Requirements

  • Maintains constant awareness of hotel occupancy
  • Answers phones in a courteous, informative, and timely manner
  • Demonstrates and follow cash handling procedures
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