Role OverviewThe Host position requires a vibrant and energetic individual to provide exceptional customer service and create a lasting positive experience for guests. The Host will be responsible for answering phones, taking messages/reservations, maintaining an accurate wait, and coordinating seating arrangements. The ideal candidate will have at least one year of experience in customer service and/or hosting, with strong communication and mathematical skills.
What You Will Do
The Host will be responsible for answering phones, taking messages/reservations, maintaining an accurate wait, and coordinating seating arrangements. They will also be required to greet guests, communicate effectively with all guests, and communicate problems to management immediately.
Why It Might Be a Fit
The Host position requires strong attention to detail, the ability to perform tasks that involve standing, bending, stooping, and kneeling, and the ability to stay in one location for long periods of time. The ideal candidate will have strong communication and mathematical skills, and the ability to interact with guests, employees, and third parties in a friendly and upbeat manner.
Requirements
- At least one year of experience with customer service and/or hosting
- Must speak fluent English, other languages preferred
- Communication skills are utilized a significant amount of time when interacting with others
- Reading and writing abilities are frequently utilized
- Must be able to read, review and understand seating charts
- Basic mathematical skills are used frequently
- Ability to carry or lift items weighing up to 50 pounds
- Ability to stand, bend, stoop, and kneel
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