Role OverviewThe host provides information and support to guests in a professional and gracious manner, while also being knowledgeable about the area and providing information when asked. They are responsible for greeting guests, providing fair and consistent seating, and accurately handling paperwork and stock.
What You Will Do
The host will provide outstanding service to guests, act as an advocate for the restaurant, and develop relationships with guests that will compel them to return. They will also perform other restaurant and customer service related requests for guests.
Why It Might Be a Fit
The host should have a passion for hospitality, excellent interpersonal communication skills, and the ability to craft unique and memorable experiences for guests. They should also be able to prioritize multiple tasks in a dynamic environment and learn, retain, and present product, menu, and allergy information to guests.
Requirements
- Previous customer service or hospitality experience
- Able to prioritize multiple tasks in a dynamic environment
- Able to learn, retain, and present product, menu, and allergy information to guests
- Knowledge of or ability to learn the restaurant point-of-sale system and reservation system
- Excellent interpersonal communication skills
- Food Handler Certification (if applicable)
- Flexible schedule and ability to work weekends, nights, and holidays when needed
Benefits
- Dental insurance
- Vision insurance
- Flexible schedule
- Ability to work weekends, nights, and holidays when needed
]]>