Host / Hostess

ClubCorp
McKinney, TX
Category Hospitality
Job Description
Join a dynamic company in the hospitality and service industry where people help drive the success of the business. The Host is the first and last point of contact for members and guests, setting the tone for their entire club experience.

Requirements

  • Maintain Invited service standards as outlined in the F&B service training program.
  • Greet members/guests by name, providing a warm and welcoming experience.
  • Seat members/guests while ensuring high-quality service and attention to their needs.
  • Assist service staff as needed, adhering to the Invited standards of service.
  • Complete daily assignments and side work to meet standards, including keeping work areas organized and sanitized, and stocking supplies.
  • Support employees and contribute to team efforts to deliver the 3-steps of service.
  • Notify management of any members/guests complaints immediately and practice effective service recovery.
  • Handle last-minute requests and changes from Members/Guests professionally
]]>