Role OverviewAs a Host at Kimpton, you will provide exceptional service to guests, create memorable experiences, and be an advocate for the restaurant. You will be responsible for greeting guests, providing information, and coordinating reservations. You will also need to prioritize multiple tasks in a dynamic environment and be able to learn and retain product and menu information.
What You Will Do
Your day-to-day responsibilities will include providing information and support to guests, receiving and coordinating reservations, and developing relationships with guests. You will also be responsible for accurately handling paperwork, stocking and tidying the host stand, and performing other restaurant and customer service related requests.
Why It Might Be a Fit
We are looking for people who have a knack for creativity and self-leadership, who are passionate about making others' lives better, and who can be themselves at work. If you have excellent interpersonal communication skills, a passion for hospitality, and a love for crafting unique and memorable experiences, you may be a good fit for this role.
Requirements
- Previous customer service or hospitality experience
- Able to prioritize multiple tasks in a dynamic environment
- Able to learn, retain, and present product, menu and allergy information to guests
- Knowledge of or ability to learn the restaurant point-of-sale system and reservation system
- Excellent interpersonal communication skills
- Food Handler Certification (if applicable)
- Flexible schedule and ability to work weekends, nights, and holidays when needed
Benefits
- Dental insurance
- Vision insurance
- Flexible schedule
- Paid time off
- Health insurance
- 401(k) match
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