Host

ClubCorp
Any Location, VA
Category Customer Service
Job Description
Role Overview

The Host is the first and last point of contact for members and guests at a private club, setting the tone for their entire club experience. This role reports to the Food & Beverage Director and is part of Invited, the largest owner and operator of private clubs nationwide. The position is part-time and located in Haymarket, VA.

What You Will Do

Warmly greet and seat members and guests, ensuring a seamless and positive start and finish to their visit. Maintain the 3-steps of service by providing exceptional hospitality, keep the host area organized, and assist with other tasks such as member services representative duties as needed. Handle last-minute requests and changes from members/guests professionally and notify management of any complaints.

Why It Might Be a Fit

This role is ideal for someone with previous experience in the service or hospitality industry who enjoys creating welcoming experiences. The position requires strong communication skills, the ability to handle sensitive member information confidentially, and the capacity to stand for extended periods and lift up to 100 lbs. The club offers a dynamic environment with opportunities to support a team and contribute to member satisfaction.

Requirements

  • High school diploma or equivalent
  • Previous experience in the service or hospitality industry is an advantage
  • Experience operating a multi-line telephone system
  • Proven ability to handle sensitive member information with the highest level of confidentiality
  • Strong communication skills with the ability to follow instructions accurately
  • Must be able to stand, walk, and perform physical activities for extended periods
  • Ability to work in varying temperatures and environments
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required
  • Able to lift, carry, push, and pull up to 100 lbs. occasionally
  • Effective communication skills, including talking and hearing, with sufficient visual acuity
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