Role OverviewThe Host is the first and last impression of the Bagatelle experience, responsible for creating a warm, seamless arrival and departure experience while managing reservations, seating flow, and guest expectations with professionalism and genuine hospitality.
What You Will Do
Welcome every guest with genuine warmth, create a memorable first impression, ensure every guest feels recognized, valued, and welcomed from arrival through departure, and handle guest concerns and complaints with empathy and professionalism.
Why It Might Be a Fit
Success in this role requires excellent communication, organization, confidence, and the ability to anticipate guest needs before they arise, with a passion for hospitality and creating exceptional guest experiences.
Requirements
- Minimum 1–2 years of host or guest relations experience in an upscale, luxury, or fine dining restaurant
- Passion for hospitality and creating exceptional guest experiences
- Outstanding interpersonal and guest relations skills
- Demonstrated ability to remain calm, organized, and professional under pressure
- Excellent verbal and written communication skills
- Strong organizational skills with exceptional attention to detail
- Ability to multitask while maintaining accuracy in a fast-paced environment
- Experience with reservation management systems preferred
- Professional phone etiquette and confident communication skills
- Ability to anticipate guest needs and resolve issues with diplomacy and discretion
- Multilingual abilities are a plus
- High school diploma or equivalent preferred
Benefits
- Dental insurance
- Vision insurance
- Tip pool
- Paid holidays
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