Host (Tequila Social)

Harwood Hospitality Group
Dallas, TX
Category Customer Service
Job Description
Harwood Hospitality Group delivers an escape from the ordinary through a growing collection of concepts in the Harwood District of Dallas. The hospitality group features catering and a world of culinary experiences with a current collection of 18 concepts plus our luxury boutique property, Hotel Swexan in the 19-city-block Harwood District, with more experiences currently in development. Our mission is to allow both our associates and our guests to Escape the Ordinary.

Requirements

  • Greet guests upon arrival, lead them to table, and provide menus
  • Answer incoming calls and meet guests' needs
  • Create floor charts accordingly and assign servers their sections as requested by managers
  • Work with management to ensure each guest is happy and all requests are met
  • Communicate with kitchen and restaurant staff to maintain the efficient flow of the restaurant
  • Relay messages regarding reservations/large parties to bussers, wait staff, kitchen staff, and food runners
  • Assist bartenders in monitoring and coordinating the day-to-day operations of the bar during each shift
  • Maintain complete knowledge of and ensure staff's compliance with all departmental/HHG policies and procedures
  • Be available for any Restaurant mandatory meeting or training
  • Reports immediately on any major product defect or any major guest issue and takes all necessary corrective actions

Benefits

  • Paid time off
  • Food handlers certification
  • TABC certification
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