Host Transit Driver - Dollywood Theme Park - Full Time Seasonal

The Dollywood Company
Pigeon Forge, TN
Category Customer Service
Job Description
At Dollywood Parks & Resorts, we create memories worth repeating. We're seeking a Host Transit Driver who will embody the heart and soul of our mission, values, and culture.

Requirements

  • Greet guests and initiate friendly interaction
  • Provide guest excellence, which exceeds expectations, answers questions, and provides park information
  • Effectively perform in the role of Host Transit Driver
  • Maintain a sense of urgency to reduce Host wait times
  • Clean and organize conveyance daily to present professional appearance
  • Communicate calmly, clearly, and positively with Hosts aboard the conveyance
  • Maintain a sense of urgency toward area of operation to reduce Guest wait time
  • Use time productively to include sweeping, clearing cobwebs, straightening cones, and other similar items
  • Assists with other areas in parking as needed/requested by Management
  • Wears and maintains a themed costume issued by Dollywood
  • Performs special projects as directed by Management
  • Attends all required Training Classes and Meetings
  • Complies with safety and security directives, policies and procedures to ensure Hosts/Guests safety at all times
  • Reacts calmly and quickly in stressful/emergency situations. Physically assist Guests throughout the area as required
  • Visually observes guest actions during operation to prevent safety hazards
  • Initiates friendly interaction with guests
  • Works varying hours and at different areas when needed
  • Maintains confidentiality at all times
  • Follows all safety standards to include reporting any violation of standards

Benefits

  • Health insurance
  • Paid time off
  • 401(k) matching
  • Retirement plan
  • Generous parental leave
  • Tuition reimbursement
  • Relocation assistance
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