Hotel Event Planning Manager

Hyatt
San Antonio, TX
Category Hospitality
Job Description
The Event Planning Manager's primary focus is servicing Sale bookings, acting as a liaison between Meeting Planners and hotel staff, and ensuring the smooth execution of all events. Responsibilities include administering Sales agreements, detailing Food, Beverage and A/V needs, and managing room blocks and pick up.

Requirements

  • Establish and build long lasting relationships with clients
  • Maintain positive working relationship with colleagues and guests
  • Support Hotel and Departmental Changes
  • Mentor, Coach and Train Colleagues
  • Assist to achieve total hotel financial results
  • Upsell and generate additional revenue at every opportunity
  • Forecasting accuracy – email DOE of any increases or decreases over $3K
  • Ensure all groups have proper billing on file and are approved prior to groups arrival
  • Produce an accurate bill for all groups with minimal post group bill adjustments
  • Update ongoing Envision comments during the planning and post event phase as well as all future booking comments – reaching out to clients
  • Execute all contracts terms and concessions outlined in signed Sales Agreement
  • Adhere to POE due back dates as indicated in the contract
  • Space management – assist with releasing space in a timely manner to maximize space and revenue
  • Provide detailed information to Hotel Operations with a minimum of 5 days prior to groups arrival
  • Provide detailed GDR’s for client review in a timely manner
  • Strive for excellence in service and HySat Medallia results
  • Pre-Con – all major market groups with more than 100 rooms on peak will require (unless client indicates they do not want one) a Pre-Con
  • Communication – all changes, details and information accurately communicated to all departments in a timely manner, using the systems we will implement and have in place
  • Be fully engaged and committed to being your BEST both inside and outside of work
  • HAVE FUN
  • A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills
  • A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
  • Must be proficient in general computer knowledge
  • Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment

Benefits

  • Complimentary & Discounted Hyatt Hotel Rooms
  • Flexible Schedules
  • Paid Time Off (PTO)
  • Competitive Pay
  • 401(k) Match
  • Medical, Dental, Vision Insurance after 30 days of employment
  • Tuition Reimbursement
  • Free Annual VIA Bus Pass/Discounted Parking
  • Free Meals Provided in Employee Cafeteria
  • Opportunities for Career Growth
]]>