Hotel Event Planning Manager

Requirements

• Establish and build long lasting relationships with clients
• Maintain positive working relationship with colleagues and guests
• Support Hotel and Departmental Changes
• Mentor, Coach and Train Colleagues
• Assist to achieve total hotel financial results
• Upsell and generate additional revenue at every opportunity
• Forecasting accuracy – email DOE of any increases or decreases over $3K
• Ensure all groups have proper billing on file and are approved prior to groups arrival
• Produce an accurate bill for all groups with minimal post group bill adjustments
• Update ongoing Envision comments during the planning and post event phase as well as all future booking comments – reaching out to clients
• Execute all contracts terms and concessions outlined in signed Sales Agreement
• Adhere to POE due back dates as indicated in the contract
• Space management – assist with releasing space in a timely manner to maximize space and revenue
• Provide detailed information to Hotel Operations with a minimum of 5 days prior to groups arrival
• Provide detailed GDR’s for client review in a timely manner
• Strive for excellence in service and HySat Medallia results
• Pre-Con – all major market groups with more than 100 rooms on peak will require (unless client indicates they do not want one) a Pre-Con
• Communication – all changes, details and information accurately communicated to all departments in a timely manner, using the systems we will implement and have in place
• Be fully engaged and committed to being your BEST both inside and outside of work
• HAVE FUN

Benefits

• Complimentary & Discounted Hyatt Hotel Rooms
• Flexible Schedules
• Paid Time Off (PTO)
• Competitive Pay
• 401(k) Match
• Medical, Dental, Vision Insurance after 30 days of employment
• Tuition Reimbursement
• Free Annual VIA Bus Pass/Discounted Parking
• Free Meals Provided in Employee Cafeteria
• Opportunities for Career Growth