Hotel Front Desk Agent

MERANI HOSPITALITY
City of Niagara Falls, NY
Category Customer Service
Job Description
The Hotel Front Desk Agent assists guests with inquiries and needs during registration, stay, and checkout, while maintaining a neat and orderly lobby and shared areas.

Requirements

  • Efficiently manage front desk operations
  • Welcome guests warmly and professionally
  • Direct guests to appropriate staff for assistance
  • Maintain knowledge of hotel policies and local area
  • Perform other related duties

Benefits

  • Paid Time Off
  • 401K & Employer Match
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Health Savings Account
  • Life Insurance
  • Disability Insurance
  • Employee Discounts
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