Role OverviewThe Front Desk Attendant will provide exceptional customer service to guests, managing all aspects of their stay, checking in and out guests, and processing payments. This role requires attention to detail, ability to work with a team, and a passion for hospitality. The Front Desk Attendant will work in a fast-paced environment, handling guest service requests and complaints to meet and exceed guest expectations.
What You Will Do
A typical day for a Front Desk Attendant includes greeting guests, making reservations, checking in and out guests, processing payments, and providing the highest level of service to guests.
Why It Might Be a Fit
To be successful in this role, you will need to have a passion for hospitality, be motivated to enhance the guest experience, and have the ability to work with a team in a fast-paced environment.
Requirements
- Must be at least 18 years old
- Attention to detail
- Hotel experience preferred
- Customer service experience preferred
- Ability to work weekends and holidays
Benefits
- Medical, Dental, and Vision plans
- Company-Paid Life and AD&D Insurance and Long-term Disability
- Flexible Spending/Dependent Care Account
- Short-term Disability & Accident plans
- Employee Assistance Program
- 401(k) Retirement Plan with company match
- Paid Vacation
- Paid Sick time
- 7 paid Holidays per year
- Referral Program
- Employee Recognition Program
- Employee discounts
- On-Demand Pay
- Marriott Brand Hotel Discounts
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