Hotel Front Desk Clerk

Requirements

• Greet, register, and assign rooms to guests.
• Answer telephone.
• Post charges, compute bill, collect payment, and make change for guests.
• Make and confirm reservations.
• Monitor room availability.
• Block rooms.
• Program wake-up calls.
• Handle guest mail and messages.
• Perform check-out services.
• Open and close shifts making cash drops as necessary.
• Maintain market stock and coffee area as needed.
• Provide information pertaining to hours and available services of the hotel.
• Provide guests with directions and information regarding the local area.
• Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
• Assist in checking all lobby fixtures, equipment and conditions for proper operation, settings and maintenance.
• Schedule shuttle runs for guests.
• Provide safe transportation to all guests using the hotel shuttle vehicle.
• Perform laundry duties as needed.
• Maintain continental breakfast, including closing and cleaning of area.

Benefits

• Competitive compensation
• Comprehensive benefit packages
• Hotel room discounts
• Discounts on food and beverages
• Professional development and advancement opportunities