Role OverviewThe Front Desk Evening/Audit team member will be the face of the hotel during evening hours, ensuring every guest feels welcomed and cared for. This is a fast-paced environment where the candidate will deliver exceptional customer service.
What You Will Do
Greet and check in/check out guests, perform nightly audit procedures, handle guest inquiries, process reservations, and monitor hotel security.
Why It Might Be a Fit
The candidate should thrive in a fast-paced environment, enjoy delivering exceptional customer service, and have prior hotel front desk or night audit experience.
Requirements
- Prior hotel front desk or night audit experience preferred
- Availability to work evening and/or overnight shifts, including weekends and holidays
- Strong customer service and communication skills
- Basic math and accounting skills for audit and cash handling responsibilities
- Proficiency with hotel property management systems (PMS) a plus
- Ability to multitask and remain calm under pressure in a fast-paced environment
- High school diploma or equivalent required
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