Hotel Front Desk

West Hotel Group
Myrtle Beach, SC
Category Customer Service
Job Description
Role Overview

We are seeking a friendly, dependable, and customer-focused individual to join our team as a Full-Time front desk GSR. The ideal candidate will be available for weekends and holidays and have a strong work ethic.

What You Will Do

Welcomes guests and assist them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests. Take reservation requests and adjusting reservations as needed.

Why It Might Be a Fit

Empowered individuals are our favorite – be your bold self. Professional appearance and demeanor. Attention to detail and accuracy when handling reservations, payments, and guest information.

Requirements

  • At least 1 year of customer service experience is preferred.
  • Hotel front desk experience preferred.
  • Strong communication and teamwork skills
  • Reliable and detailed- oriented.
  • Reliable attendance and punctuality are required for all scheduled shifts.
  • Ability to work weekends and holidays.

Benefits

  • Health, Dental and Vision Insurance
  • Employee-Paid Life Insurance
  • Pet Insurance
  • Paid Time Off (PTO) after 60 days.
  • Competitive Pay
  • Digital Tipping Program
  • 401 (k) with Employer Match
  • Career Growth Opportunities
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