Hotel Front Desk Representative

Red Hawk Resort + Casino
Placerville, CA
Category Customer Service
Job Description
Serves as first point of contact for guests with friendly greetings and exceptional guest service, registers guests, collects payment, and resolves disputes. Provides administrative support to management and staff.

Requirements

  • Hotel and casino industry experience
  • Knowledge of customer service principles and practices
  • High school diploma or general education degree
  • Excellent interpersonal and communication skills
  • Intermediate or advanced computer skills
  • Attention to detail
  • Ability to stand and/or walk for up to 8 hours per shift
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