Hotel Front Desk Supervisor

Indus Hospitality Group
City of Rochester, NY
Category Hospitality
Job Description
Role Overview

The Front Desk Supervisor is a working supervisor and the front office team leader responsible for assisting the Guest Service Manager in the training, supervision, and support of the front office staff. The supervisor will provide outstanding service experiences for all guests, accommodate guest preferences, and maintain a hospitable environment.

What You Will Do

Provide pleasant and professional services to all guests, assist with administrative support tasks, perform check-in and check-out services, and be knowledgeable of hotel safety and security procedures.

Why It Might Be a Fit

The ideal candidate will be a self-motivated, detail-oriented individual with a passion for providing exceptional service and creating memorable experiences for guests and employees.

Requirements

  • Six to 12 months related experience
  • High school diploma or general education degree (GED)
  • 18 years of age
  • Ability to lift up to 25 pounds
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