Role OverviewHyatt Regency San Antonio is seeking a Front Office associate responsible for the guest registration process and communication of hotel services and promotions. This highly visible role has a direct impact on creating the guest experience. You'll be the face of Hyatt as a Front Office Host.
What You Will Do
Process guest registrations, communicate hotel services and promotions, process forms of payment, and respond to guest inquiries. This role involves casual conversation and providing efficient service.
Why It Might Be a Fit
You should have a true desire to satisfy the needs of others in a fast-paced environment and be customer service driven. A flexible schedule with open availability to work afternoons, evenings, weekends, and holidays is required. Strong multi-tasking and computer skills, refined verbal and written communication skills, and ability to stand for long periods are needed.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Be customer service driven
- A flexible schedule with open availability to work afternoons and evenings, on any day including weekends and holidays
- Strong multi-tasking and computer skills
- Refined verbal and written communication skills
- Ability to stand for long periods of time
Benefits
- Eligible for Health Benefits after 30 days of employment
- 401k Retirement Savings Plans
- Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide
- Paid Time Off
- Tuition Reimbursement
- Complimentary meals in the Employee Cafeteria
- Discount parking or a Free VIA Bus Pass
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