Hotel Guest Service Agent

Caesars Entertainment
Any Location, NV
Category Customer Service
Job Description
Job Description for Hotel Guest Service Agent at Harrah's and Caesars Republic Lake Tahoe. Assist guests with registration, settle accounts, and provide information throughout their stay.

Requirements

  • Greets guests in a warm and friendly manner
  • Registers guests into the hotel following established procedures
  • Performs cashiering functions
  • Ensures guest needs and special requests are met
  • Maintains the condition of front desk area
  • Informs guests of events, shows, and activities
  • Demonstrates a pleasant and enthusiastic demeanor
  • Able to run and reconcile daily Revenue Control reports
  • Assists with on the job training for New Hires

Benefits

  • 401k Matching
  • Retirement Plan
  • Generous Paid Time Off
  • Tuition Reimbursement
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