Hotel Guest Service Rep/Front Desk -Home2 Suites by Hilton

Buffalo Lodging
Orlando, FL
Category Customer Service
Job Description
We are currently looking for Guest Services Representatives to join our Front Desk Team! An official Universal Orlando Partner Hotel, our Home2 Suites is located off I-4, minutes from shopping, dining, and entertainment on International Drive. We serve a daily free hot breakfast before riding our guests ride free scheduled shuttle to Universal Orlando Resort.

Requirements

  • Greeting guests and completing the check-in/check-out procedure through the Property management system
  • Handling cash, credit card information, and goods at the property
  • Providing information about hotel services and amenities to guests
  • Taking reservations from incoming callers and updating/cancelling reservations in the system
  • Working in a professional attire

Benefits

  • Paid Weekly
  • Medical, Dental & Vision Insurance
  • Competitive 401(k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts
  • Wellness Programs
  • Monthly Employee Appreciation Activities & Events
  • Learning and Development Opportunities
  • Employee Referral Program
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