Hotel Manager (Caesars Palace LV)

Caesars Entertainment
Las Vegas, NV
Category Hospitality
Job Description
The Hotel Guest Services Manager reports to and collaborates with the Hotel Operations Managers to set the tone for the front-of-house experience of Caesars Palace. This role supports and leads the hotel departments (Front Office, Front Services) by example, ensuring that no need goes unmet and no opportunity to make a guest’s visit special is missing.

Requirements

  • Must be 21 years of age or older
  • Required: Bachelor’s degree in Hotel Management, Business Administration, or related field or equivalent education and experience.
  • At least 5 years of experience within upscale, lifestyle, or luxury property.
  • At least 2 years of direct management experience, recruiting, developing and retaining talent.
  • Excellent customer service, strategic, analytical skills with strong quantitative and qualitative skills.
  • Proven track record of leading initiatives, achieving goals, and succeeding in a team environment.
  • Able to lead and mentor a team.
  • Have interpersonal skills to partner effectively with all business contacts.
  • Professional appearance and demeanor.
  • Work varied shifts, including weekends and holidays.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms.
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