Hotel Manager

Hyatt
New York, NY
Category Hospitality
Job Description
Role Overview

The Hotel Manager oversees the overall Operations function, ensuring that all departments maintain the highest standards of guest service, safety, cleanliness, efficiency, and professionalism. This role is responsible for maintaining a strong operational presence throughout the property by conducting regular site walks, assessing staff performance, monitoring property conditions, and providing ongoing direction and support to the team.

What You Will Do

Key responsibilities include employee training and development, performance management, scheduling, departmental coordination, and ensuring compliance with established policies and procedures. The Hotel Manager works closely with departmental leaders to promote accountability, operational consistency, and an exceptional guest experience.

Why It Might Be a Fit

The ideal candidate will have previous hotel management experience with proven success in leadership of teams, strong financial knowledge, and a drive for results. They will be able to communicate effectively with employees at all levels and guests, and demonstrate effective listening skills.

Requirements

  • Previous hotel management experience with proven success in leadership of teams
  • Previous experience working in a Union environment is preferred
  • Proven success in guest service results
  • Strong financial knowledge required
  • Drive for results demonstrated through successful performance in prior leadership positions
  • Action orientation to work efficiently and effectively toward property revenue and operational objectives
  • Time management skills to meet commitments across multiple departments and roles
  • Customer focus to consistently deliver optimal employee and customer satisfaction for the hotel

Benefits

  • Salary Range: $174,000 - $200,000 Annually
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