Role OverviewThe Hotel Ops Manager reports to and collaborates with the Assistant Director of Hotel Operations to set the tone for the front-of-house and back-of-house guest experience at Nobu Hotel. This integral role assists in leading departments; Front Office, Front Services, Mini Bar, In room Dining and Hospitality events.
What You Will Do
Own all aspects of a guest’s experience from beginning to end, collaborate cross-functionally with revenue, marketing, and hotel operations teams, and manage a dynamic team to deliver outstanding service and first-in-class levels of cleanliness.
Why It Might Be a Fit
The Manager must be humble and understands the need to work side by side with others in delivering outstanding experiences to our guest; and take action on feedback to make the operations better.
Requirements
- Own all aspects of a guest’s experience from beginning to end
- Collaborate cross-functionally with revenue, marketing, and hotel operations teams
- Manage a dynamic team to deliver outstanding service and first-in-class levels of cleanliness
Benefits
- Dental insurance
- Vision insurance
- Paid holidays
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