Hotel Operations Manager (Harrah's LV)

Caesars Entertainment
Las Vegas, NV
Category Operations
Job Description
Providing necessary guidance and leadership to enable the Front Desk & Guest Services staff to meet the goals and objectives set by hotel management. Confer with department supervisors to assure maximum customer satisfaction and efficient utilization of manpower.

Requirements

  • Confer with department supervisors
  • Resolve guests' concerns
  • Inspect facilities, services and equipment
  • Establish and administer safety policies and procedures
  • Maintain close work relationships with other departments managers/supervisors
  • Recommend personnel changes
  • Promote a positive work environment
  • Recommend/implement incentive programs
  • Provide training, orientation and necessary levels of authority to guest contact employees
]]>