Role OverviewServes as the first point of contact with guests at a Navy Gateway Inn and Suites and/or Navy Lodge property, handling all stages of guests' stay, accommodating special requests, and resolving issues that may arise. Responsible for front desk, operations, lobby appearance, guest service-related office operations, and the safety, security, and privacy of all guests.
What You Will Do
Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with guests, answering guest questions concerning lodging/facilities/amenities and provides information about local attractions. Assists guests with all requests, in person or via telephone, including making, confirming, and/or cancelling room reservations, collecting payments, and presenting lodging receipts.
Why It Might Be a Fit
Must have a welcoming manner and positive attitude, effective communication skills, and the ability to professionally interact with guests. Must be able to work all shifts, including weekends and holidays, as scheduled.
Requirements
- High School graduate or equivalent
- Must possess a welcoming manner and positive attitude
- Demonstrate effective communication skills
- Professionally interact with guests
- Ability to work all shifts, including weekends and holidays, as scheduled
Benefits
- PAID ANNUAL AND SICK LEAVE
- MEDICAL/DENTAL INSURANCE
- FLEXIBLE SPENDING ACCOUNT
- PENSION PLAN
- 401K SAVINGS PLAN - UP TO 3% MATCH
- SHORT TERM DISABILITY /LONG TERM DISABILITY
- LIFE INSURANCE
- PET INSURANCE
- TAX FREE SHOPPING PRIVILEDGES
- FREE BUS PASSES/FREE PARKING
- DISCOUNTED TICKETS AT MWR
- ACCESS TO NAVY LODGE HOTELS WORLDWIDE
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