Housekeeping Manager

Hyatt
New York, NY
Category Operations
Job Description
The Rooms Manager will oversee property operations, ensuring high levels of hospitality and service are provided, and represent the property in resolving guest-related situations. They will be a liaison between the housekeeping and front office departments and act with honesty and integrity in a fast-paced environment.

Requirements

  • Minimum of two years of previous Front Office/Housekeeping management experience in a luxury or lifestyle hotel.
  • A college degree in hospitality or related field.
  • Clear concise written and verbal communication skills in English.
  • Proficient knowledge of systems used on property including Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS.
  • Ability to work a variety of schedules to include AM, PM, Overnight, Weekends, and Holidays.
  • Previous experience with NYC unions is desirable.

Benefits

  • Paid time off
  • Hotel discounts
  • Competitive insurance packages
  • Company matched retirement savings plans
  • Life insurance
  • Opportunity to take career around the world
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