Role OverviewThe Housekeeping Manager is responsible for overseeing the entire housekeeping area, including public areas and night cleaning, and promoting an atmosphere that ensures customer and associate satisfaction.
What You Will Do
The main day-to-day responsibilities include assisting in the oversight of housekeeping, dealing with guests and other departments, and maintaining a high level of attention to detail.
Why It Might Be a Fit
A warm and hospitable personality, ability to work collaboratively, and strong communication skills are essential for this role.
Requirements
- Minimum of two years of previous Front Office/Housekeeping management experience in a luxury or lifestyle hotel
- Clear concise written and verbal communication skills in English
- Ability to accurately compute and manipulate mathematical calculations
- Proficient knowledge of systems used on property including Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS
- Ability to work a variety of schedules to include AM, PM, Overnight, Weekends, and Holidays
- Previous experience with NYC unions is desirable
- Ability to endure various physical movements throughout the work areas
- Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 75 lbs.; and lift and/or carry or otherwise move packages, boxes, and luggage
Benefits
- Paid time off
- Hotel discounts
- Competitive insurance packages
- Company matched retirement savings plans
- Life insurance
- Opportunity to take your career around the world
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