Role OverviewThe Housekeeping Manager is responsible for overseeing the entire housekeeping area, including public areas and night cleaning, and promoting an atmosphere that ensures customer and associate satisfaction.
What You Will Do
The main day-to-day responsibilities include assisting in the oversight of the housekeeping area, dealing with guests and other departments, and working collaboratively across all departments of a fast-paced luxury hotel.
Why It Might Be a Fit
A warm and hospitable personality, strong attention to detail, and ability to effectively deal with guests and team members are essential for this role.
Requirements
- Minimum of two years of previous Front Office/Housekeeping management experience in a luxury or lifestyle hotel
- Clear concise written and verbal communication skills in English
- Ability to accurately compute and manipulate mathematical calculations
- Proficient knowledge of systems used on property including Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS
- Ability to work a variety of schedules to include AM, PM, Overnight, Weekends, and Holidays
- Previous experience with NYC unions is desirable
- Ability to endure various physical movements throughout the work areas
- Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 75 lbs.; and lift and/or carry or otherwise move packages, boxes, and luggage
Benefits
- Paid time off
- Hotel discounts
- Competitive insurance packages
- Company matched retirement savings plans
- Life insurance
- Opportunity to take your career around the world
]]>