Role OverviewThe Housekeeping Manager is responsible for overseeing the entire housekeeping area, including public areas and night cleaning, promoting an atmosphere that ensures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments, and team members.
What You Will Do
Assist in the oversight of the entire housekeeping area, including public areas and night cleaning, and promote an atmosphere that ensures customer and associate satisfaction.
Why It Might Be a Fit
A warm and hospitable personality with a drive to assist the needs of others, ability to work collaboratively across all departments of a fast-paced luxury hotel, and proficient knowledge of systems used on property including Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS.
Requirements
- Minimum of two years of previous Front Office/Housekeeping management experience in a luxury or lifestyle hotel
- Clear concise written and verbal communication skills in English
- Ability to accurately compute and manipulate mathematical calculations
- Proficient knowledge of systems used on property including Windows, OPERA PMS, Kronos, Rex, Birchstreet, and HotSOS
- Ability to work a variety of schedules to include AM, PM, Overnight, Weekends, and Holidays
- Previous experience with NYC unions is desirable
- Ability to endure various physical movements throughout the work areas
- Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 75 lbs.; and lift and/or carry or otherwise move packages, boxes, and luggage
Benefits
- Paid time off
- Hotel discounts
- Competitive insurance packages
- Company matched retirement savings plans
- Life insurance
- Opportunity to take your career around the world
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