Housekeeping Manager

The Housekeeping Manager supervises and controls the efficient operation of all areas of housekeeping, including guest rooms, public areas, storage rooms, and working areas. They oversee all housekeeping and laundry colleagues and assign daily work duties. Ensures that Miraval's standards of cleanliness and service are consistently maintained.

What You Will Do

Help plan the workday for the Housekeeping department, schedule employees, process weekly payroll, help train employees, conduct room inspections, and ensure work orders are completed as needed.

Why It Might Be a Fit

The ideal candidate will have previous hospitality experience, strong organizational skills, and the ability to work with and supervise a large multicultural staff. They will also be able to multitask, demonstrate enthusiasm for challenges, and adapt well to changes.

Requirements

• Previous hospitality experience and hotel housekeeping experience preferred
• Ability to walk and/or stand for long periods of time
• Ability to accommodate to a changing schedule including AMs, PMs, holidays, and weekends
• Must be able to convey information and ideas clearly
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Strong organizational skills to track data and follow through on tasks in a timely manner
• Ability to work with and supervise a large multicultural staff
• Must be able to multitask
• Good written and verbal communications skills
• Demonstrate enthusiasm for challenges
• Adapt well to changes
• Ability to motivate a large staff
• Ability to work well as a team with other management members
• Intermediate computer skills in the resort's property management system, Excel, and Word
• Strong interpersonal relations
• Be personable while being firm and fair at the same time
• Conduct the process of selecting, interviewing, and hiring new employees
• Create, facilitate, and enhance the training of new employees
• Conduct coaching, counseling, and disciplining of staff members
• Supervise the entire Housekeeping department, including laundry
• Must speak, read, and write in English, Spanish preferred

Benefits

• Complimentary room nights
• Unlimited discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance on 30th day of employment
• 401K with company match
• Generous Paid Time Off policy
• Paid sick time
• Paid Family Bonding Time and Adoption Assistance
• Tuition & Wellbeing Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Access to resort facilities including spa services, programs, hiking trails, and gym